Based in the U.S., AWeber, the powerful email marketing automation software has been around since 2000 and claims to have invented the autoresponder. While this claim is hotly contested (GetResponse also contends that they invented it), AWeber has had plenty of time to perfect it’s core competency, marketing automation, and they do a decent job of it.
Live online chat, phone support, and a great library of learning materials for members.
If you don’t need all the bells and whistles, this is a good option to get campaigns up and running quickly
AWeber gives you the option to track the customer experience from open to sale.
Customers have access to all their features from day one, and it’s only increasing subscriber numbers that increase the membership price. Apart from automation, AWeber offers split testing and their ‘Email Web Analytics’, allowing you to use your own domain for click tracking URLs and tracking product sales easily. Providing all features up-front with every plan, their pricing is entirely based on the number of contacts on your list. In addition to email automation, AWeber offers effective split-testing and web analytics for click and sales tracking to your own domain. They also have the ability to edit campaigns on-the-go via a mobile app. Not the most powerful platform, but very strong nonetheless.
Review Source: Capterra
Fantastic. I don't think i'll ever change autoresponder. I've tried GetResponse and others and they are also awesome, but I like the simplicity of Aweber so I don't really see why I would ever change. I've used Aweber since 2014, and i've NEVER had an issue with them. Sure, they have downtime just like every other autoresponder a couple times per year, but it's always fixed really quickly. The deliverability is awesome, it's extremely easy to use and their customer is support is insanely responsive. I have had to do a few minor changes to my account every now and then, I kid you not, they have taken care of my issues usually within 2-3 minutes of me opening up the chat (which is now open 24/7)Used daily for 4-5 years
Email Marketing and Automation tools
Create your own rules for segmenting and tagging contacts quickly.
Not a given within its competitors, you can easily see which contacts navigated to a sale
Fast and friendly, with lots of tools and resources for email marketing beginners
While the price is moderate within the industry, the amount of advanced features you get for the price is lacking
Even if you contact decides they don’t want to receive your messages, you still count towards your subscriber count.
We found the email editor to be slightly difficult to use as the elements were hard to place where we wanted.
With over 700 HTML email and newsletter templates to choose from, AWeber, the email autoresponder software has lots of options that are entirely customizable to suit your individual needs. Add images from their free stock photos library and personalize them with your logo. There are regularly updated designs, email layouts, and color schemes to choose from, though some of them seem to have been more popular about a decade ago. Aweber also has a design team that you can hire to build a design from scratch to match your brand exactly
AWeber was designed for beginners, so ease of use is paramount in their user experience. An intuitive user interface is very helpful does not take very long to understand. You won’t need any prior knowledge of email marketing to navigate the dashboard and initiate workflows. They have been around a long time, and their simple, clear instructions seem to reflect that
AWeber provides great customer service regardless of the number of contacts allowing within your plan. They provide a toll free number, a fast online ticketing system, email support, or live chat with support representatives. Live representations are available from 4am to 8pm EST from Monday to Friday and from 9am to 5pm EST on the weekends. Expect a friendly customer care team with an extensive knowledge of the service. The website also has a large knowledge base and a helpful FAQ section. New users can also lessen the learning curve with a variety of informative free live webinars and video tutorials hosted on the Aweber’s site.
AWeber has a knowledge base, video tutorials, a blog, webinars, and phone support
Live customer solutions specialists are available 4AM-8PM ET Mon-Fri and 9AM-5PM ET Sat-Sun.
Ask a question with the chat box or submit your support request from a form on the website support request.
In-depth learning resources and how-to guides for the visual learners. Available for most topics
An extensive list of frequently asked questions provide answers to the most common issues
Find inspiration and guidance from helpful peers who are also using the AWeber platform
Become a more knowledgable email marketer with content to help users get more out of the tools offered.
While AWeber, the best sales marketing software tool for small business claims to be the first in Email Marketing Automation, we believe that they have fallen to the middle of the pack when it comes to competitors that we have tested. Middle of the road features at an above average price. What they do really well is educating users (and non-users) about email marketing, and providing great customer service + support. We link to AWeber content all the time because they are great at providing great informative articles + videos. As far as the actual product, the basics are there, and not much more. While you won’t be making a huge mistake by going with AWeber, options like ActiveCampaign and GetResponse will give you more features at around the same price point.